Why Is One Side of My Compression Sofa Lower?

There can be several causes, and the first step is to separate ordinary use or recovery from a setup or product problem. First compare matching parts, check that the sofa sits on a level floor, and confirm no cushion or support is folded underneath. Persistent asymmetry after the stated recovery window deserves documentation.

Check setup first

First compare matching parts, check that the sofa sits on a level floor, and confirm no cushion or support is folded underneath. Persistent asymmetry after the stated recovery window deserves documentation.

Watch the direction of change

• Room temperature and ventilation — Normal indoor conditions are a safer baseline than aggressive heat or steam.
• Photos from the same angle — A simple before-and-after record shows whether the condition is actually changing.
• Return or damage-report deadline — Do not let a waiting period run past the time allowed to report a genuine problem.
• All packaging removed — Straps, liners, folded cushions, or plastic can mimic an expansion problem.

Document, do not guess

Avoid making it worse

• Discarding packaging before inspection.
• Waiting past the support deadline while hoping damage fixes itself.
• Judging the sofa five minutes after opening.

When support should take over

• The condition is moving in the right direction
• Obvious damage has been documented
• Seller deadlines remain protected