Firmness is a preference with practical limits.
Find the support underneath
A seat that feels plush at first can still hold you well; a firm top can have poor shape. Sit long enough to notice whether your hips sink far below your knees or whether the front edge presses uncomfortably. Think about working, eating, watching films, and standing up.
Consider the household
A deep soft sofa may serve a tall lounger and frustrate a shorter upright sitter. A supportive seat with loose cushions can sometimes accommodate both. Online, treat 'medium firm' as a rough description, not a standard rating. Verify return terms and dimensions before relying on adjectives.
Choose a level of give that preserves a comfortable position over the length of an ordinary evening.
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